Our Philosophy Page-1092407167

Page-1092328773 Is one estate agent really any different from another? At Lindesays, we believe we are different - different and better - and our thousands of satisfied vendors and buyers echo that view.

• Service We believe that personal service sells houses. We have seen it time and time again: we take extreme care to define our client vendor's needs, the features of their home, and the profile of our buyers and tenants; and this attention to detail is crucial to identifying the right buyer and securing the right price. Lindesays is the right estate agent to sell or rent out your home, because we are big enough to provide the right, professional, comprehensive service, whilst studiously avoiding the impersonal tone of the larger, corporate chains.
• Speed With locally-based, experienced staff, an excellent communications and marketing infrastructure, and the day-to-day guidance of our directors, Lindesays can move as fast as you need to. Whether it is printing and mailing your details the day that we have viewed your property - or cutting straight to the ideal buyer for your property - we can meet your deadlines.
• Knowledge All of our staff are mature, locally-based professionals, able to progress your sale and to advise on local issues and associated services, providing all of this vital support in all of our offices during all of our working hours. In addition, we all have a good working knowledge of conveyancing, surveying and relocation, enabling us to advise on and co-ordinate the other services that you need. We also accompany all viewings, which we believe is crucial to our understanding of what makes a property sell or fail to sell.
• Professionalism We believe that it is unprofessional to encourage people to view a property which is fundamentally unsuitable for them, just for the sake of impressing the vendors with the number of applicants we can supply. We believe that this wastes everybody's time. We get to know the criteria of the buyers and the features of the properties intimately, so that we can match between the two speedily, effectively - and professionally. Lindesays is a member of NAEA (National Association of Estate Agents) and NALS (National Approved Letting Scheme).
• Technology We believe that technology can be a tremendous boon to house-selling, but not at the expense of personal relationships and individual attendance at viewings. Our web-site can give prospective buyers an immediate multimedia tour of your home; our in-house communications mean that every house that we take on is shared instantly with all of our agents; and email can speed up house-selling dialogue - between sellers, buyers and ourselves - enormously. We use our technology to accelerate the service that we provide, not to change its fundamental nature. These are some of the major principles that we believe to be important in an estate agent. If they strike a chord with you, then please contact us today to explore what our particular, personal service can do for you and your property needs.

40 About Lindesays

Our commitment to serve you is paramount, underpinning all that we do. If you need to move quickly, we can visit your home this morning and have printed details in the post this afternoon, simultaneously contacting potential buyers. In valuing your home, we use our wide knowledge of property to recommend the highest price that will still attract the right buyers through your door. And we only contact suitable buyers to invite them to view your home, saving everybody's time. We accompany all viewings, for security, convenience and to ensure that we understand exactly the viewer's response. We advertise in all of the media we believe to work. We invest heavily in the latest technology to help the sales process, but never to the detriment of our personal service. Our service and our success are recognised in the industry: Lindesays is selected to represent the Cendant Mobility's HomeSale Network in Eastleigh and Winchester. This relocation network only invites the best estate agent in each area to join. There are 750 agents nationwide, and Lindesays is consistently nominated to receive awards even within this elite group. I am sure that, given the opportunity, the service we offer you will live up to the high standards we have set ourselves over the years. T Page